5. Can a travel agent book an award ticket for me?

Most travel agents simply will not book award tickets. Sometimes they lack the know-how, other times they are simply not interested in using frequent flyer miles. Regardless, even those who claim to be able to book award tickets almost always lack the in-depth knowledge and expertise required to find you the tough-to-locate award seats or to make sure you are getting the best return when using frequent flyer miles, both in terms of cost and experience.

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